31 Dec 2026
PHP 8.2 stops receiving security fixes on this date, and PHP 8.1 and older already have. Every PHP version gets four years of support, so a site left alone will fall out of date.
Source: php.net
Support & Hosting
Launched is not finished.
A website needs looking after. Software goes out of date, browsers change, content needs updating and small problems grow if nobody notices them. A support plan means one person who knows your site keeps it working — with hosting included if you want it.
Why work with me?
Support comes directly from Mark Ward, with 30 years of hands-on technical experience. The person answering your email is the person who can fix the problem.
- One point of contact who already knows your website
- Costs, coverage and any recurring charges agreed before you commit
- Available for sites we built and for sites we have taken over
What a plan can include
- PHP hosting set up and managed for you
- Moving your site from another host
- Domain, DNS, email and SSL certificate help
- Deploying changes safely to the live site
- Keeping PHP and site software up to date
- Regular backups you can restore from
- Fixing problems when something stops working
- Text, image and video updates
- Technical help and plain-English advice
- Agreed improvements, from new pages to new features
- Checks on speed, mobile layout and search setup
- Help with AI features, chat assistants and automations
Why ongoing care matters
2.5s · 200ms · 0.1
Google’s Core Web Vitals targets for loading, responsiveness and visual stability are measured from real visits, so new content, plugins or third-party scripts can push a site that once passed over the line.
Source: web.dev (Google)
Support from the person who knows the code
When something goes wrong, the slowest part is often finding someone who understands how the site was built. With a support plan, that person is already in place. Mark knows the code, the hosting and the decisions behind them, so problems are found and fixed faster.
You can ask for help in plain English. You do not need to know whether a problem is in the design, the code, the server or a third-party service — working that out is part of the job.
Hosting that suits the site
We provide PHP hosting and can move an existing site across, including its domain settings, email records and SSL certificate. If you would rather keep your current host, that is fine too; support works either way.
Hosting costs, what is covered and any recurring charges are confirmed before anything is set up, so you know exactly what you are paying for and when.
Small changes without the wait
Most businesses need a steady flow of small updates: new prices, new photos, a seasonal offer, a new page or a changed phone number. A plan gives those changes a home, instead of each one becoming a separate quote.
Larger improvements — new features, AI tools, redesigned sections — can be planned and agreed as part of the same relationship, at a pace that suits you.
No lock-in
Your website is yours. If you ever decide to move on, we will hand over the files, access details and clear notes so the next person can pick it up. Good support should earn its place every month, not trap you.
A few practical questions
How much does a support plan cost?
Plans are quoted to suit the site and the help you need. We confirm the hosting costs, what is covered and any recurring charges before you commit.
Can you support a website you did not build?
Yes. We review the site first so we understand how it was built and can tell you honestly if anything needs attention before support starts.
Do I have to host with you?
No. Support works with your existing hosting, or we can provide PHP hosting and move the site across for you.
What if I only need help occasionally?
That is fine. Tell us roughly how often you expect to need help and we will suggest a sensible arrangement, whether that is a regular plan or work as and when.
Start with a conversation.
A clear brief is enough to get started. You do not need to arrive with a technical specification.
Book a free call See pricing